Mandarin Palace Casino Review 2025
Mandarin Palace Casino launched around 2009 and is operated by Genesys Technology N.V. under a Curaçao and Kahnawake licence.
It brings a refined Far East aesthetic featuring cherry blossoms, silk accents and a tranquil yet luxurious interface.
You can play instantly via browser with no download required—though an optional client remains available.
Games & Software
The library spans 160 to over 200 HD games from Saucify, Rival, Betsoft and Genii.
Games include 3D video slots, classic slots, progressive jackpots, table games, video poker, keno, scratch cards, and occasional tournaments.
New and popular slots include Robin Hood Outlaw, Tomahawk, Small Soldiers, Electron and Big Game—all lifted by crisp visuals and engaging mechanics.
Live dealer options are very limited—this platform focuses mainly on virtual games.
Mobile Gaming
The casino supports seamless mobile play via browser on both iOS and Android—no app needed for full access.
Promotions & Bonuses
Welcome bonuses include match offers up to $4,000 plus 40 free spins on games like Destiny Wild using codes such as 200PALACE.
Multiple free-spin codes are offered on slots like Tanzakura, and bonus terms carry high 40× to 60× wagering requirements and capped withdrawals.
Ongoing player rewards include loyalty medals, weekly prize draws, reload bonuses, cashback and Genesys Club loyalty perks redeemable as cash, merchandise or vacations.
Payment Methods
Accepted currencies include USD, EUR, GBP, CAD, SEK, NOK, DKK and NZD.
Deposits can be made via Bitcoin, Visa, Mastercard, Neteller, Skrill, ecoPayz, Giropay, iDEAL, Paysafecard and more.
Withdrawals are available via Bitcoin, Neteller, Skrill, courier check or wire transfers—with e-wallets being the fastest and bank or courier methods taking longer.
Minimum deposits generally start at $20 with $100 minimum withdrawals; weekly withdrawal limits vary based on VIP tier.
Customer Support
Support is available 24/7 via live chat, email and toll-free phone lines across regions.
A comprehensive FAQ section helps with immediate answers.
Security & Fairness
The site uses SSL encryption and Verified by ships from VeriSign to protect player data.
Games operate on certified RNGs and undergo third-party testing to ensure fairness.
Complaints & Player Feedback
Multiple unresolved complaints involve delayed or denied payouts, unclear bonus exclusions and high wagering requirement complexities.
Some players point to complaints about using the same bonus across multiple sister sites.
Safety Index & Trust
CasinoGuru rates the casino with a Below Average Safety Index of 5.8, citing unfair T&C clauses, complaint handling issues and ties to a large affiliate network.
Mandarin Palace Casino Not on GamStop – UK Players Welcome
Mandarin Palace is not part of GamStop, enabling UK players—even those previously self-excluded—to register and play freely.
Benefits for UK Players
- Instant browser access with no installation
- Wide selection of slots, poker, table games and jackpots
- Crypto and varied payment options
- Loyalty and weekly bonus structures
Pros and Cons
Pros
- Stylish, elegant Far East theme with high-definition visuals
- HD game selection from niche providers like Saucify
- Convenient mobile play with full browser support
- Extensive game genres and loyalty rewards
- 24/7 multilingual support availability
Cons
- Very limited live casino offerings
- High wagering requirements and capped bonus terms
- Below-average trust score with unresolved player complaints
- Terms may feel unfair or restrictive to discerning players
Verdict
Mandarin Palace Casino delivers a refined and immersive theme backed by HD games from respected developers and attractively generous bonuses.
Its smooth mobile design, varied offerings and loyalty rewards appeal to veteran bonus hunters and visually driven players.
But the elevated wagering terms, complaint history and modest trust score suggest caution—especially for players prioritizing payouts or terms transparency.
Proceed confidently if you value unique visuals and rewards—though those seeking reliability or modern live features may prefer better-regulated options.
