BigWins Casino Review 2025
BigWins Casino launched in 2022 and is operated by EastPoint Operations B.V.
It’s licensed and regulated by the Government of Curaçao.
The casino combines support for both cryptocurrency and traditional payments within a sleek, browser-based platform that works across desktops and mobile devices—no download needed.
General Information
You can access the casino instantly via any modern browser without needing to install software.
Supported languages include English, German, French, Spanish, Italian, Portuguese, Swedish and Polish.
The design is well-organized and visually appealing, making navigation easy.
Restricted Countries and Territories
BigWins Casino does not accept players from the United Kingdom.
Other restricted regions may apply—always check your eligibility before registering.
Games & Software
With more than 1,500 slots, the platform runs titles from over 25 renowned software providers, including Microgaming, NetEnt, Pragmatic Play, Evolution Gaming, Big Time Gaming and others.
The game offering spans standard slots, jackpot games, table games, live dealer titles, and specialty formats.
Live casino is powered by major providers such as Evolution and Vivo Gaming, ensuring an immersive experience.
Mobile Gaming
The mobile browser performs smoothly across iOS and Android devices.
You get full access to games and features on the go with zero need for a mobile app.
Promotions & Bonuses
BigWins Casino offers one of the most expansive welcome bonus structures currently seen:
- 1st deposit: 400% match up to €2,000 plus 100 free spins
- 2nd deposit: 200% match up to €1,000 plus 100 free spins
- 3rd deposit: 100% match up to €500 plus 100 free spins
- 4th deposit: 100% match up to €500 plus 100 free spins
- 5th deposit: 100% match up to €500 plus 50 free spins
- 6th deposit: 100% match up to €500 plus 50 free spins
Daily coupons refresh offers regularly and can be found under the “My Coupons” page in your account.
There’s also an invite-only VIP programme offering bonus perks, faster payouts and personal account management.
Wagering requirements are typically around 50× and most bonuses expire within 30 days.
Banking & Payment Methods
Supported payment methods include Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, bank transfer and numerous cryptocurrencies such as Bitcoin, Ethereum, Dogecoin and Tether.
Minimum deposits start at around €20, while maximum withdrawals can reach approximately €5,000 per transaction or higher.
Crypto and e-wallet withdrawals are quick with zero fees, while cards or transfers may take 1–3 days to process.
Customer Support
Live chat and email support are available—live chat connects you to the BigWins chatbot first before a human agent assists.
Response times are generally fast but a few users note that support falls short during busy periods.
Security & Fairness
The site uses standard SSL encryption to protect data.
RNGs are independently tested to ensure fair results.
Financial information is handled securely and entered separately from operational funds.
Complaints & Player Feedback
Various complaints have surfaced regarding long withdrawal delays, repetitive document requests for KYC, poor customer follow-up and unsolicited marketing emails.
A high-profile user case involved a €3,772 dispute due to unverified documentation and lack of resolution.
Safety Index & Trust
BigWins Casino earns a Very Low Safety Index of 0.5, pointing to elevated risk in trustworthiness and fairness.
Factors lowering this rating include unfair T&C clauses, low complaint-handling transparency, and unresolved user issues.
Responsible Gambling Tools
Players can use multiple safety features such as deposit limits, wager caps, self-exclusion, reality checks and session timers.
These available tools aid in safer play, even though the casino is not part of self-exclusion schemes like GamStop.
BigWins Casino Not on GamStop – UK Players
BigWins is not part of GamStop, so UK players—including those previously self-excluded—can still register and play via browser.
Benefits for UK Players
- No barriers due to GamStop
- Easy browser access without download
- Hands-on access to slots, live games and VIP features
- Wide support for crypto and fiat banking
- Regular coupons and a lucrative multi-step welcome pack
Pros and Cons
Pros
- Massive welcome bonus spanning six deposits
- High game variety from top-tier providers
- Crypto and e-wallet support with zero fees
- Mobile-optimised with browser access
- VIP programme with personalised perks
Cons
- Low trust and safety rating
- Wager requirements (50×) and bonus terms may be steep
- Repeated complaints over withdrawals and support
- Restricted in regions like the UK
- Limited visibility into audit or customer fairness policies
Verdict
BigWins Casino delivers plenty of games and generous promotions wrapped inside a crypto-friendly, mobile-ready interface.
However, the exceptionally low safety rating and volume of user complaints suggest it’s best approached with caution.
Experienced bonus hunters might find it exciting—but players should monitor transactions closely and limit exposure if trust issues matter to them.
